12 July 2015
Category:
Support
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Empty a folder using Web Mail

This procedure will allow you to clear out one of your web folders if you get to many messages and wish to delete its entire contents and not delete them one by one. WARNING: Be sure you are selecting the correct folder prior to emptying it. First access the web mail for your server. Login […]


29 June 2015
Category:
Support
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How to sync IMAP folders on an iPhone

Configure Default Folders Tap Settings, Mail, Contacts, Calendars, Select your account, scroll down and Tap Advanced Under Mailbox Behaviors, tap Drafts Mailbox. Under On the Server, tap Drafts. Tap Advanced and Tap the Sent Mailbox. Under On the Server, tap Sent. Tap Advanced and then Tap Deleted Mailbox. Under On the Server, tap Trash.  


20 June 2015
Category:
Support
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IMAP vs. POP

If you are using SiteJockey Email and are setting up your email software (for example, Microsoft Outlook or Mac Mail), you must indicate whether you want to receive email by using an IMAP or POP connection. IMAP is generally the preferred method because it gives you complete access to all email and all email folders, from […]


19 June 2015
Category:
Support
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IMAP Email Setup on MAC

If you would like to learn more about the differences between POP and IMAP, please see the help topic, “POP vs. IMAP.” To set up Mac Mail for IMAP, perform the following steps: Open Mac Mail. If this is the first time that it has been used, the Setup Assistant will appear. Otherwise, select File […]


4 June 2015
Category:
Support
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POP Email Setup on Outlook 2010

This page explains how to set up Microsoft Outlook 2010 to send and receive e-mail for an e-mail mailbox you’ve created. These instructions create a “POP” connection using SSL security. Please be sure to have your full email address and password handy. If you’re having trouble reading the images, simply click on an image for a […]